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Legal Information and Compliance — Avi HRP

Welcome to the Avi HRP legal portal. This page outlines our Privacy Policy, Terms of Service, Data Security Standards, and Support. By accessing or using the Avi HRP, you acknowledge and agree to the policies set forth below.

1. Privacy Policy

Avi HRP is committed to safeguarding your privacy and ensuring the protection of your personal and organizational data (when used). We process data strictly in compliance with applicable data protection laws and international standards.

2. Terms of Service

2.1 Acceptance of Terms

By logging in, accessing, or utilizing the Avi HRP, you and your organization agree to be legally bound by these Terms of Service. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.

2.3 Prohibited Activities

Users must not:

  • Attempt unauthorized access to any accounts, data stores, servers, or networks connected to Avi HRP.
  • Share individual login credentials across multiple individuals or permit unauthorized third-party access.
  • Interfere with or disrupt system integrity, network infrastructure, or the performance of the software.
  • Reverse-engineer, decompile, crawl, or scrape platform source code or proprietary schemas.

3. Information Security Policy

We deploy industry-standard technical, operational, and administrative safeguards to ensure the confidentiality, integrity, and availability of all stored and processed records.

4. Technical Support

We provide comprehensive multi-tier support to ensure continuous, reliable system uptime and operational workflows.

4.1 Contact Channels

  • Email: info@skyofsolutions.com
  • Phone: +962 7 96933583, +962 7 99970098
  • Target First Response Time: Within 24 business hours (non-critical issues).

4.2 Support Availability

  • Standard Support Hours: Sunday – Thursday, 8:00 AM – 6:00 PM (Jordan Time / GMT+3).
  • Critical Incident Support: 24/7 emergency response for system outages and service interruptions.

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